Reduce nuisance alarms and protect uptime across your grocery store(s).
Premium controls-led program for independent grocers and small chain stores in the south east. We integrate with your existing controls and monitoring and drive real corrective action, not just dashboards.
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25 years HVAC-R, refrigeration, and grocery controls
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Deep Danfoss experience and other major controls platforms
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Limited client roster (premium response and accountability)
The Problem:
Most stores are drowning in alarms. When everything is urgent, nothing is. The result is repeat callbacks, after-hours pages, inconsistent dispatch decisions, and avoidable product risk.
The Solution:
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Alarm triage: Seperate nuisance alarms from real events and send the right action fast.
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Controls Cleanup: Rationalize alarm thresholds, points, and sequences that cause repeat noise.
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Corrective action: Convert patterns into prioritized fixes, parts planning, and scheduled work.
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Consistent escalation: One playbook across stores so issues close and stay closed.
How it works​
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Alarm and Controls Health check (48-72 hours) We review recent alarm history, identify repeat offenders, and deliver a ranked plan: what to fix first to stop the pages.
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Onboarding + Alarm Reduction Sprint (2-4 weeks) We execute quick wins: alarm rationalization, controls tuning, comm issues, sensor problems, defrost/sequence issues, and targeted field corrections.
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Monthly Uptime Program Ongoing triage, weekly reporting, recurring-issue elimination, and dispatch coordination with clear SLAs.
What you get
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Weekly alarm trend report (top alarms, root-cause hypothesis, recommended actions)
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Site playbooks: safe first checks for store staff and escalation rules
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Prioritized corrective action list with parts planning and scheduling
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Portfolio roll-up report for small chains (one views across stores)
Who is this for?
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Independent grocers and small chain stores in the southeast
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Stores with repeat alarm noise, inconsistent response, or high service spend
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Owners/operators who want accountability and measurable progress
Frequently asks questions
Do you replace our monitoring company?
No. We integrate with your existing controls/monitoring and make it operationally effective: triage, corrective action, reporting, and local follow-through.
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Do you offer 24/7 response?
We offer tiered response options. Premium clients receive priority escalation and coordinated dispatch with our local technician network.
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What controls platforms do you work with?
Danfoss, Emerson, CPC and other major grocery store controls systems. If you can share alarm history and points, we can support it.
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How quickly can you start?
Health Checks can usually start immediately once we have access to alarm history. Onboarding begins after scope approval and deposit.